Shipping Nationwide

Orders dispatch from Perth, WA

Free standard shipping applies to orders over $150.00 - excluding 'bulky goods'. You can choose to upgrade to express shipping for $5.00 at checkout.

We offer standard shipping Australia wide for $10.00 per order. *This option excludes bulky goods.

We offer express shipping Australia wide for $15.00 per order. *This option excludes bulky goods.

Some of our products are considered 'bulky goods' due to their weight and size. Bulky Goods are shipped Australia wide for a flat rate of $40.00.

All in stock orders dispatch in 1-5 business days unless stated otherwise. You will receive an email once shipped so you can track your order.

Local Delivery - Perth

We offer contactless local delivery to select Perth suburbs on Tuesdays and Fridays each week, excluding public holidays.

Please check below to see if you are in our delivery areas:

POSTCODES: 6000, 6001, 6003, 6004, 6005, 6006, 6007,  6008, 6009, 6010, 6011, 6012, 6014, 6015, 6016, 6017, 6018, 6019, 6020, 6021, 6022, 6023, 6024, 6029, 6050, 6051, 6052, 6053, 6054, 6059, 6060, 6061, 6062, 6064, 6090, 6100, 6101, 6102, 6104, 6107, 6148, 6149, 6150, 6152, 6153, 6154, 6156, 6167.

POSTCODES: 6025, 6026, 6027, 6028, 6057, 6058, 6063, 6065, 6066, 6105, 6107, 6108, 6155, 6158, 6159,6160, 6162, 6163, 6164, 6166.

All orders are automatically scheduled for the next delivery day. Due to a large volume of online orders to organise and limited storage, we are unable to hold orders for future delivery dates.

Same day delivery applies to orders placed before 7am and all orders placed after this timeframe will be delivered the following delivery day.

T&CS | Our delivery service is 'contactless' and as such, your order will be left at the entryway or a safe location of your nominated address. If there is no safe place to leave the delivery, it will be returned to Hass & Co Botanics in Leederville WA for collection. Additional delivery attempts will incur a redelivery fee.

If you are in an office or apartment building, your order will be left at concierge or reception. If the building is unattended and we cannot get in contact with you, it will be returned to Hass & Co Botanics, Leederville for collection. Additional delivery attempts will incur a redelivery fee.

It is the responsibility of the sender to ensure they provide us with correct delivery information. We accept no responsibility for orders delivered to an incorrect address when this information is provided to us.

Please note - we do not offer delivery to medical establishments such as hospitals.

Click & Collect - Perth

If you would like to collect your order from our collection point in Leederville, Perth - simply select 'Pick Up' at checkout.

Your order will then be transferred to Hass & Co Botanics at 250 Oxford Street, Leederville. You'll receive an email once your order is ready for collection. If you can't see the email, please check your junk/spam in case it has been filtered there. The person collecting will need to present the proof of purchase to collect your goods. Orders are usually ready in 1-4 business days unless stated otherwise.

Please note this is a collection location only. There are no facilities to make amendments to your order or alternative stock to purchase.

Change of mind

We hope you love your purchase, but if you've changed your mind upon receiving your order, please contact us by email at within 14 days of receiving your goods to organise a return for store credit.

T&Cs | Returns must be in brand new, unused condition and returned within 30 days of the purchase date for assessment. Sale and clearance items are considered 'final sale' and are not eligible able to be returned for change of mind.

Please note | We do not refund the original postage amount, or the cost to return your product to us.

Refunds | Refunds are assessed on a case-by-case basis. If the item you received is not of acceptable quality or if there's a mistake, we would absolutely want to resolve this for you. Please get in contact by email to discuss your order. Refunds are processed using the original payment method.